Frequently Asked Questions
Everything you need to know about your Squishable.ca shopping experience.
How long does shipping take within Canada?
Standard shipping typically takes 3 to 7 business days depending on your province. Remote locations may require additional transit time.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, certain accessories and intimate apparel are final sale.
Do you offer international shipping outside of Canada?
Currently, Squishable.ca focuses exclusively on serving the Canadian market to ensure the fastest delivery times and lowest shipping rates for our local customers.
How can I track my order?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing those figures to our chart, as sizing can vary between different brands and cuts.